GREENVILLE, S.C. (Mind) — E-commerce retailer Glory Cycles is in the entire process of closing but many purchasers remain looking forward to products or refunds, like a New York retailer who claims he never been given a fork he purchased to accomplish a custom bike build.
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“If I really need to buy this at retail and just consume our margin about the fork, I'll do that to keep the consumer pleased,” he mentioned. “My aim was to take care of my customer.”
“Clive accepted responsibility for the specific situation, and credited me in entire for your fix.” in six reviews
Right now, we have been Operating to ship or refund remaining orders. Our website continues to be closed instead of getting orders considering that September, but there is a pretend internet site (we) are already obtaining complaints and phone calls about at the same time."
I have always been pleased with the quality and friendliness in their support. I even stopped in for their facility in Greenville, SC a year or so in the past they usually couldn't are already nicer.
“Clive approved responsibility for the specific situation, and credited me in whole for the maintenance.” in 6 critiques
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“I obtained shipper notification Mar fifteenth and tracked the merchandise right until arriving at hold place and picked up Mar 21st (estimate was 25th).” in two critiques
Glory Cycles’ Site is still active but all solutions happen to be eliminated. Its Fb web page has long been taken offline.
I purchased disc rotors from Glory Cycles early final calendar year. They gave an believed shipping and delivery date of late 2022. Due to the fact I continue to haven't acquired the item, I manufactured multiple requests for your purchase being...
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Additionally, I wish to help the more compact impartial corporations like this when I can instead of the big corporate ones.
We market kid's bikes, Gentlemen's bikes, women's bikes, bikes for The entire household We also, mend bikes! We sit up for having you give us a contact or fall inside our shop to click here determine what We have now to supply.
Which has a give attention to furnishing leading-notch customer support and qualified guidance, Glory Cycles caters to equally everyday riders and serious cycling lovers alike.
The store was resolving some grievances till July, in accordance with the BBB, when it stopped responding to client disputes. Organization Associates then visited the shop to talk to owner Clive de Sousa, who explained to them he was heading out of business enterprise and filing for bankruptcy.